Diploma of Customs Broking and Diploma of International Freight Forwarding
You will be eligible for a full refund of fees paid for a unit of study where written advice to withdraw or cancel enrolment is received by the ITALC prior to 0900 hours on the Monday of the week in which the study unit is scheduled to commence.
Online learning has deemed to have commenced once you have logged in and accessed the learning materials for a study unit. Where such a login has occurred for a study unit, no refund will be made for that study unit
If the ITALC cancels a unit, you will not have to apply for a refund; the ITALC will process refunds automatically.
In normal circumstances, refunds will be forwarded within 7 working days of their eligibility being established.
In the case of an RPL application, the process will be deemed to have commenced once you have logged in to the ITALC site and uploaded files for review by the assessor who has been appointed to support you in your application. No refund will apply after that time.
Industry Regulatory Short Courses (Zoom + Face-to-Face)
Cancellation 7 or more days before commencement of course – no charge
Cancellation 1 – 7 days before commencement of course – 100% of course fee will be charged
Cancellation within 24 hrs of commencement of course – 100% of course fee will be charged
NB: Anyone who is booked on a course and does not attend will be charged for the full cost of the course
Member CPD Forums, Functions (including National Conference) and Social Activities
Cancellation 7 or more days before date of event – no charge
Cancellation within 7 days of the event - No Refund
NB: Anyone who is registered for an event and does not attend will be charged for the full cost of the event.